People & Culture – HR Partner
PLATO is one of Canada’s leading software testing services firms, driven by the mission of building a stronger, more inclusive technology workforce. While we are proudly Indigenous-led and committed to creating opportunities for First Nations, Métis, and Inuit communities, our team reflects the rich diversity of Canada. We welcome talented individuals from all backgrounds who share our passion for quality and excellence in software testing.
At PLATO, we believe that better software leads to a better world. Our software testing specialists come together with a shared commitment to delivering exceptional results for our clients while building strong, resilient communities. We have established offices in Fredericton, Ottawa/Gatineau, Sault Ste. Marie, Regina, Calgary, Prince Albert, Vancouver.
By bringing together people from diverse perspectives, experiences, and communities, we ensure innovation, collaboration, and the highest standards in software quality assurance.
We are actively looking for a HR Partner focused on People & Culture.
The People & Culture – HR Partner plays a key role in supporting Indigenous employees throughout their journey at PLATO-from training to full-time employment. This national role focuses on identifying and addressing potential challenges that may impact employee engagement, retention, and overall well-being. By providing guidance, resources, and mentorship, the People & Culture – HR Partner ensures Indigenous employees across Canada feel supported in both their professional and personal development, fostering long-term career success. Additionally, this role supports company-wide efforts to create an inclusive and diverse workplace that extends beyond Indigenous employees, ensuring that all employees feel valued and respected.
What you’ll do
Responsibilities
- Develops strong, trusting relationships with Indigenous employees to understand and address factors affecting their workplace experience, career progression, and personal well-being.
- Provides guidance and access to internal and external resources related to career growth, personal development, work-life balance, and overall well-being.
- Facilitates referrals to community-based support services, professional counseling, mentorship programs.
- Creates a safe and inclusive environment for Indigenous employees to discuss challenges and identify solutions.
- Collaborates with the training department to assess new student cohorts, providing input on readiness for training and potential for successful program completion.
- Acts as a liaison between Indigenous employees, Training, HR, and Leadership to improve cultural safety and ensure equitable workplace practices.
- Provides cultural awareness and sensitivity training to PLATO managers and employees to enhance understanding of Indigenous workplace experiences.
- Establishes and maintains connections with Elders, Knowledge Keepers, Indigenous organizations, and community partners to provide additional support and mentorship for employees.
- Supports broader diversity and inclusion initiatives within the company to ensure an equitable work environment for all employees, including those from other underrepresented backgrounds.
What you’ll need
Qualifications
- Minimum three years’ experience in a related advisory, counseling, case management, or social services role.
- Experience providing one-on-one and group mentorship in professional or community settings.
- Identification as First Nation, Métis or Inuit.
- Deep understanding of Indigenous cultures, values, and challenges.
- Degree or diploma in Social Work, Psychology, Indigenous Studies, Human Resources, or a related field is preferred, OR equivalent experience in Indigenous advocacy, workforce support, or employee relations.
- Strong ability to build trust, maintain confidentiality, and handle sensitive conversations with empathy and discretion.
