Careers
Receptionist
First Nations Insurance Services Limited Partnership is accepting applications for one (1) permanent full-time RECEPTIONIST.
First Nations Insurance Services Limited Partnership (FNISLP) is an insurance brokerage that specializes in group health benefits, including group health and pension plans. The brokerage also provides individual insurance and pension products. The head office is located in Prince Albert with a sub office in Saskatoon. This position will be located in Prince Albert.
The position will provide exceptional customer service in person and over the phone to clients, suppliers and staff.
The following are the major duties, responsibilities, skills and abilities, and qualifications required in the position:
· Greet customers and ensure their needs are met
· Answer multi-line phone system and direct client enquiries
· Establish and maintain office procedures and processes, such as filing systems
· Record and distribute incoming and outgoing mail, faxes and courier deliveries
· Review and record payments on account
· Operate and maintain office equipment and supplies
· Assist with other office projects and duties as assigned
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING SKILLS AND ABILITIES:
· ability to communicate effectively, verbally, orally and always respectfully
· strong work ethic
· ability to multi-task and the desire to apply initiative
· sound judgment to resolve problems when responding to requests
· ability to independently plan, organize and prioritize workload to meet multiple deadlines
· ability to be thorough, consistent, organized and attentive to detail in order to provide quality service
· ability to be a contributing team-player and the commitment to work well with others
· ability to take direction
QUALIFICATIONS REQUIRED:
· Grade 12 or equivalent
· Knowledge of computers and ability to work in a fully computerized work environment
· A valid driver’s license and access to a vehicle
· Prior work experience in an office setting (experience and knowledge of employee benefits would be definite asset)
The office hours are Monday to Friday 8:00 am to 4:30 pm with a 1-hour lunch break. FNISLP offers competitive wages and benefits including a group health and pension plan and wellness benefits. This position offers great opportunity for promotion and a long term career within the organization.
Job Types: Full-time, Permanent
Pay: $18.67-$20.58 per hour
Expected hours: 37.50 per week
Group Insurance Service Representative
About Us
First Nations Insurance Services Limited Partnership was founded in 1987 and has been committed to delivering exceptional products and customer service to our clients for the past 35+ years. Our 100% First Nations-owned company is the largest Saskatchewan-based Indigenous Group Benefits and Pension Broker. We are a trusted partner to over 5,500 clients and we offer a full suite of Group Insurance, Group Pension, and Individual products, available to all businesses in all industries.
Career Opportunity
First Nations Insurance (FNIS) is growing and seeking a Group Insurance Service Representative to join us in our Prince Albert office. We are looking for a client- focused, career driven individual who is focused on growing their group insurance industry knowledge and experience.
At FNIS, we believe that building a great business means taking care of clients, communities, and each other with equal commitment.
As a Group Insurance Service Representative, you will be responsible for creating and delivering engaging presentations that clearly communicate the value of our services and products offered. The role combines elements of sales, customer service, and marketing to effectively manage client relationships and promote our service offerings.
Responsibilities:
Client presentations: develop and deliver clear and concise presentations tailored to the needs of our clients to demonstrate the value of our services.
Relationship management: Establish and maintain strong relationships with clients, understanding their needs and how our services can meet those needs.
Feedback collection: Gather and analyze client feedback post- presentation to improve service offerings and presentation strategies.
Cross functional collaboration: Coordinate with marketing, sales, and our service team to ensure consistency of message and the most up- to – date service information.
Training and development: Stay informed about the latest trends and techniques in presentation and sales strategy to continual enhance skills.
Reporting: Maintain detailed records of presentation outcomes and client interactions to inform future strategies
Why you’ll like working with us:
Plenty of opportunities to grow and learn.
We are continuously improving and value your feedback.
You will be respected and supported for who you are the value you bring to the table.
Employee benefits and pension plan, including extended health, dental, vision, life and disability coverage.
Personal and professional development opportunities.
Why we’ll like you:
- You’re focused and have a track record of satisfied clients.
- Building authentic relationships comes naturally to you.
- You’re an exceptional communicator.
- You have experience in the finance and/or insurance industry and enjoy helping people.
- You’re organized, you can prioritize, and you take customer privacy seriously.
- Role Requirements:
- Ability to work independently and as a team member.
- Proficient in delivering clear, engaging presentations to diverse audiences, showcasing comprehensive understanding of subject matter, utilizing effective communication techniques and visual aids to convey key messages effectively.
- Ability to prioritize and multi-task.
- Knowledge of computers and software products
- Organized, trustworthy, respectful, diplomatic, and approachable.
- Demonstrate cultural competencies by displaying a set of values behaviours, attitudes, and practices individually, and within an organization, which enables them to work effectively cross culturally.
- Ability to travel.
Educational Requirements
Life License within the Province of Saskatchewan would be an asset.
Business or Administration Diploma, or three years’ experience working in an office environment would be an asset.
Experience with group insurance, pension/savings plans, and/or individual insurance products would be an asset.
Job Types: Full-time, Permanent
Pay: $57,700.00-$66,800.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
Monday to Friday
Supplemental pay types:
Bonus pay
Ability to commute/relocate:
Prince Albert, SK: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline:
2024-05-18